How it works
A day in a 200-flat society, end to end
The gate is where a society is felt most, so we start there. Everything else — households, staff, safety, notices, billing — hangs off the same record of who lives here and who came to visit.
The gate loop
Five moments. The whole loop is designed so the slowest part is the human deciding, not the software.
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A visitor gives a name, a flat and a reason. If the resident pre-registered them, the pass is already on the tablet and this step is a scan.
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Every adult in the household gets one card. The first answer wins; the rest quietly disappear. The guard's screen shows "waiting" with a live timer, so nobody is left wondering.
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After the timeout the guard follows the household's standing rule — leave with the guard, ask to wait, or turn away. The guard is never asked to invent a policy at 11pm.
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Passes are verified on-device with a signature, not a lookup. Events queue locally and reconcile when the link returns — with the original timestamps intact.
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One entry in the visitor log: who, when, which gate, who answered. It is not fed into a profile, a score, or a movement map. A landlord cannot read the log of a home they have rented out.
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Raised at the gate
Name, purpose, flat — two taps on a cheap tablet, one-handed, at night.
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Answered on a phone
An approve or deny card, with the visitor and the flat on it. One idempotency key per request, so a second tap on a bad connection is the same decision, not a second one.
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Settled, and recorded
The guard sees the answer and acknowledges it. If nothing comes back, the gate says so rather than pretending it is synced.
The rest of the system
Household
Members, vehicles, pets, standing gate rules, and a move-out that closes cleanly: the outgoing tenant's data leaves, the flat's record stays with the society.
Staff
A domestic worker carries one pass across the households they work for. No biometrics, no public ratings, no in-building tracking. A household's private note stays in that household.
Safety
SOS routes to the guard post and the nominated committee members at once, with the flat and the gate. Fire alarms carry the only ceiling that overrides quiet hours.
Notices
Committee posts, AGM papers, water-tanker timings. Each notice picks a priority when it is written, and the platform decides how loudly that priority is allowed to arrive.
Billing
Maintenance invoices, part payments, receipts, and a dues ledger the treasurer can reconcile. Unpaid dues are a finance matter — never a reason to stop someone at the gate.
Many homes
One account, several residences — own in Pune, rent in Bengaluru. Switching homes switches the whole context, including which notices reach you.