Support
Email support@parisar.app and a person will read it.
Who to ask about what
| If it is about… | Ask |
|---|---|
| Your unit, your role, your household members, or being added to or removed from a society | Your society's committee or manager. They hold those records and decide them; we act on their instructions. |
| A visitor, a gate entry, or something that happened at your gate | Your society first — the record is theirs. We can help them investigate. |
| The app not working: sign-in, notifications, a screen that is wrong | support@parisar.app |
| Your privacy, your data export, or deleting your account | grievance@parisar.app — see Privacy and Delete your account |
| A security vulnerability | grievance@parisar.app. Please tell us privately and give us time to fix it before disclosing. |
| Bringing Parisar to your society | support@parisar.app |
When you write
It helps to include your society's name, your unit, and what you expected to happen instead. Never send us your password or a one-time code — we will never ask for either.
Deleting your account
You do not need us for that. It is one tap inside the app, applied immediately, and nobody has to approve it — here is how.