Switching
You already have an app. Here is what changing costs you.
Almost every society we talk to is on something already, and the fear is not price — it is the fortnight of chaos at the gate. So this page is the mechanics, not the pitch: what we need from you, what we do, what your residents see, and what genuinely gets worse before it gets better.
What actually gets harder for a while
Any vendor who tells you a switch is frictionless is selling. Three things are genuinely worse for two or three weeks.
- Residents have to install one more thing. Expect 60–70% of flats in the first week and a long tail after. Guards keep the paper register for the tail; nobody is refused entry for not having the app.
- Your visitor history does not come with you in full. Most vendors export a flat register but not a usable gate log. We import what exists and are honest that the rest stays behind.
- Guards dislike change on a busy shift. Two of the three complaints in week one will be about muscle memory, not the software. Training on shift, not in a classroom, is how that shortens.
Before you talk to us, talk to your committee
The kit has the resolution wording, the resident notice, the data-deletion request for your old vendor, and the questions to put to every vendor including us.